When the Hoarding Hits the Fan

Hoarding. It can manifest in a few different ways, but the bottom line is clear: It’s a serious problem...

Move Over Martinis, the Three-Click Lunch is Here

Mobile apps, online ordering, and automated kiosks—what’s a restaurant’s best bet for adding tech? More and more eateries in...

Managing Risk: Preventing Legionella

Updated July 6, 2017: Recent Cases Underscore Legionella Exposure Since we originally wrote this article there have been several...

Going to the Chapel, and We’re Gonna Get…. Sick?

Just imagine, you’ve been planning your wedding for months and after the big day finally comes you, your partner...

Make Playground Safety A Priority

It’s that time of year again when the sound of children running around in playgrounds across our neighborhoods fills...
Real Estate, Community Associations, Risk Insight
When the Hoarding Hits the Fan
Hospitality & Restaurants, Market Insights
Move Over Martinis, the Three-Click Lunch is Here
Real Estate, Hospitality & Restaurants, Risk Insight
Managing Risk: Preventing Legionella
Hospitality & Restaurants, Risk Insight
Going to the Chapel, and We’re Gonna Get…. Sick?
Real Estate, Hospitality & Restaurants, Community Associations, Risk Insight
Make Playground Safety A Priority
hoarding
Real Estate, Community Associations, Risk Insight

When the Hoarding Hits the Fan

Hoarding. It can manifest in a few different ways, but the bottom line is clear: It’s a serious problem that needs to be addressed. The hoarder isn’t the only one at risk here, so are adjacent neighbors, property owners, and community associations.

If a property owner or community association ignores a problem, they could be found liable for failing to take action and maintain a safe environment. If the situation leads to injury of person or damage of property, then the liability is even greater. With fair housing laws in effect, the process of managing a hoarding situation can drag on, so best to start as soon as you get a whiff of the problem.

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restaurant technology
Hospitality & Restaurants, Market Insights

Move Over Martinis, the Three-Click Lunch is Here

Mobile apps, online ordering, and automated kiosks—what’s a restaurant’s best bet for adding tech? More and more eateries in the hospitality industry are paving the way for an automated future—one where sales increase, costs go down, and customers are happier to skip a line and some in-person wait time.

New restaurant technology is becoming a standard, and a digital lunchtime of ordering and paying before picking up your food is becoming the norm. A restaurant with a mobile app benefits with: enticing photos of food for customers to peruse, click-to-call buttons for customers who use the app to get ahold of the restaurant, and easy access to leaving reviews on important sites. Not to mention access to the entire menu, specials, and discounts or loyalty rewards.

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preventing legionella
Real Estate, Hospitality & Restaurants, Risk Insight

Managing Risk: Preventing Legionella

Updated July 6, 2017: Recent Cases Underscore Legionella Exposure

Since we originally wrote this article there have been several new cases of Legionella reported where people have died and fell ill. In June, one person died and six became ill in the Lenox Hill neighborhood in New York where investigators are looking into the air-conditioning system for contamination as the source of Legionnaires’ Disease. In another incident, two guests at the Las Vegas Rio All-Suite Hotel & Casino contracted Legionnaires’ disease while they were staying at the resort in the months of March and April. Both the hotel and the Southern Nevada Health District were charged with investigating the two cases, remediating the problem and reaching out to past and current guests. They found that Legionella existed throughout the hotel’s water system.

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foodborne illness
Hospitality & Restaurants, Risk Insight

Going to the Chapel, and We’re Gonna Get…. Sick?

Just imagine, you’ve been planning your wedding for months and after the big day finally comes you, your partner and dozens of guests fall ill, complaining of diarrhea, fatigue, nauseousness, sweating, and chills. That’s exactly what happened to a couple and their guests following their wedding reception, which was held at an Atlanta hotel. It was later uncovered through litigation that an outbreak of norovirus hit guests of at least three other events along with at least 40 hotel employees.

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playground safety
Real Estate, Hospitality & Restaurants, Community Associations, Risk Insight

Make Playground Safety A Priority

It’s that time of year again when the sound of children running around in playgrounds across our neighborhoods fills the air. It’s also a time for heighted precautions because as fun as a playground can be, it’s also a place where kids can get seriously injured.

More than 200,000 children ages 14 and younger are treated each year for playground-related injuries, according to the Centers for Disease Control and Prevention (CDC). Of these children, more than 20,000 are treated for a traumatic brain injury (TBI), including concussion. Additionally, about 56% of playground-related injuries are fractures and contusions/abrasions, and about 75% of injuries are related to playground equipment.

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hurricane
Real Estate, Hospitality & Restaurants, Community Associations, Risk Insight

Getting Storm-Ready Ahead of Hurricane Season

As the hurricane season – June 1 through November 30 – unfolds, safety preparations should already be underway by homeowners and coastal business owners, including hotels and restaurants. Forecasters at the National Oceanic and Atmospheric Administration (NOAA) say the Atlantic could see another above-normal hurricane season this year, predicting a 70% likelihood of 11 to 17 named storms (winds of 39 mph or higher), of which 5 to 9 could become hurricanes (winds of 74 mph or higher), including 2 to 4 major hurricanes (Category 3, 4 or 5; winds of 111 mph or higher). The Weather Company also predicts an active season, with an expectation of a total of 14 named storms – seven hurricanes and three major hurricanes.

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umbrella
Hospitality & Restaurants, Risk Insight

4 Lawsuits You Don’t Want at Your Hotel

A man walks into a Vegas hotel room. Sees a silhouette of a person in his darkened room. In a panic, he scrambles away, causing injuries to his body and mind. Bam. Lawsuit. The twist?

The “person” he saw was a mannequin, part of room decorations in a Planet Hollywood casino-hotel with 2,500 rooms. Here’s where umbrella coverage comes in to cover expenses above and beyond standard insurance limits for liability claims.

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memorial day
Distinguished Life

Memorial Day – Remembering Our Heroes

This Memorial Day, as we enjoy time with family and friends, we must stop to remember the fallen heroes who sacrificed their lives for our great country. We honor them today and give thanks for defending our freedoms and democracy while keeping our nation safe from threats.

To the families of those who have lost a loved one, you have our deepest sympathies and sincerest gratitude, for your sacrifice is the most difficult to bear.

“In the End, we will remember not the words of our enemies, but the silence of our friends.” – Martin Luther King, Jr.

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BBQ Safety
Community Associations, Risk Insight

Kick Off the Summer with Grilling BBQ Safety Tips

Memorial Day weekend traditionally kicks off the summer with family and friends gathering for some fun in the sun, pool action, and grilling. There’s no better time than now to freshen up on grilling safety tips (May happens to be National BBQ Month). According to the U.S. Fire Administration, about 5,700 grill fires take place on residential property every year, causing an annual average of $37 million in damage, 100 injuries and 10 deaths. In addition, thousands of people visit emergency rooms every year because they have burned themselves while barbecuing.

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HVAC
Risk Insight

How Well Do You Know Your HVAC?

There’s nothing better than escaping a summer heat wave in your nice, cool, air-conditioned room. Well done, HVACs! There’s nothing worse than an entire building sweating it up when the HVAC breaks. Yeah sure, there are worse things, but for the sake of comfort and safety, let’s address the health of HVACs to keep everyone as cool and collected as possible this summer.

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