Category

Hospitality & Restaurants

risks of turning hotels into dorms
Hospitality & Restaurants, Risk Insight

Inside the Liability Risks of Turning Hotels Into Dorms

Over the last several months, hotels have been coming up with innovative ways to generate revenue and stay afloat with tourism virtually nil and business meetings going virtual amid the pandemic. Some hotels are offering on-site offices while others have extended their pool hours to attract more guests. But some hotels have pivoted to provide college students with long-term housing as an alternative to living in a dorm room in an effort to help co-eds and universities meet social-distancing requirements and fill hotel vacancies.

Continue reading
fitness center risks
Hospitality & Restaurants, Risk Insight

Mitigating Fitness Center Risks

Industry experts estimate that 59% of U.S. business travelers used hotel gyms prior to the coronavirus pandemic. As gyms across the country, including those in hotels, reopen, hotel owners need to worry about both the coronavirus and traditional fitness center risks.

Controlling the spread of coronavirus in gyms is likely at the forefront of everyone’s mind. With local public health guidelines, business owners’ responsibilities are clearly laid out: reduce capacity to ¼ to ⅓ of what it previously was, implement face mask requirements, operate with a high filtration air handling system, etc. While adhering to these requirements is incredibly important, disregarding other risks is foolish and potentially harmful. Even amid a stressful and chaotic time, businesses must continue to protect themselves against non-covid-related risks and remain vigilant.

Continue reading
labor day safety for restaurants and community associations
Hospitality & Restaurants, Community Associations

Labor Day Safety for Restaurants and Community Associations

Labor Day is just around the corner, which means it’s the perfect time to kiss summer goodbye and host a socially-distant event at your restaurant or community association. By now, you probably have a strict list of health and safety guidelines set in place to prevent the spread of COVID-19 during these unprecedented times. But if you are planning on welcoming guests for a get together this Labor Day weekend, it’s important to acknowledge a couple of less-obvious risks: the liabilities presented when serving alcohol or inviting community members to cook out on the grill.

Continue reading
pool and spa safety
Hospitality & Restaurants, Community Associations, Risk Insight

Pool and Spa Safety

While some community association pools remain closed, others are open, under new, socially distant protocol. Ensuring that residents are safe from COVID-19 is likely at the forefront of community association owners’ minds, but the possibility of an injury caused by unsafe pool and spa practices is still an important consideration. In addition to a full-coverage insurance package, taking precautionary measures to prevent future injuries from occurring is imperative. Here are a few safety tips to share with your insureds who are opening outdoor aquatic facilities this summer:

Continue reading
creative ways restaurants are responding to covid
In the Press, Hospitality & Restaurants

Creative Ways Restaurants Are Responding to Coronavirus

While restrictions have eased and restaurant sales are seeing an increase, the restaurant industry is far from normal. During the first three months of the pandemic alone, the National Restaurant Association estimates that the restaurant and foodservice industry lost over $120 billion of revenue. And over half of all restaurants are expected to remain permanently closed.

Continue reading
the legal challenge of reopening restaurants
Hospitality & Restaurants

The Legal Challenges of Reopening Restaurants

Restaurants have had a heck of a hard time during the pandemic, shut down for months with some operations able to ramp up their take-out and delivery services to make up for revenue shortfalls, then reopening in-person dining across the country only to face new restrictions in many states because of a surge in COVID-19 cases. A number of states now only allow outdoor seating at restaurants while most eateries must adhere to a patchwork of state rules – from restricted seating capacity to placing tables six feet apart – in order to keep employees and customers safe.

Continue reading
Cyber Attacks as Businesses Go Remote
Real Estate, Hospitality & Restaurants, Community Associations, Market Insights, Risk Insight, Cyber Liability

Digital Thieves Ramp Up Cyber Attacks as Businesses Go Remote

Hacking activity is up, with cybercriminals taking advantage of remote work vulnerabilities amid the COVID-19 crisis. There are approximately 85 million Americans working from home. In fact, researchers cite that activity against corporations in the United States more than doubled by some measures in March, with malware infections, phishing tactics ,and ransomware running rampant. That’s because it’s harder to protect data when managed on home computers that use widely varying setups and on company machines connecting remotely.

Continue reading
hotel industry
Hospitality & Restaurants

High Vacancy: Impact of COVID-19 Pandemic on the Hotel Industry

No question, the hotel industry is among the hardest hit by the coronavirus pandemic along with the airline, travel and restaurant sectors. Hotels have been closed for months and millions of employees have been laid off and furloughed. According to the American Hotel & Lodging Association, “leisure and hospitality” hotels in the U.S. are on pace to lose up to $400 million in room revenue per day based on current occupancy rates and revenue trends; as of July 8, nearly six out of 10 open hotel rooms were empty across the country. This is in addition to the thousands of hotels shuttered completely.

Continue reading
umbrella insurance market
Real Estate, Hospitality & Restaurants, Community Associations, Market Insights, Restaurants

Navigating Today’s Umbrella Insurance Market

In our previous article, we discussed what factors are driving rate increases, capacity restrictions, tighter underwriting, and program structure changes in the Excess Insurance market. It’s important to note that prior to the COVID-19 pandemic, carriers were already tightening underwriting in the Excess/Umbrella market, specifically in the hotel, restaurant, and habitational sectors. In recent months, however, these changes have become even more pronounced. Here we take a more detailed look at the firming market and how COVID-19 has impacted certain industry sectors. We also provide you with advice on how to manage client expectations and navigate the disruptive Excess/Umbrella insurance market.

Continue reading
number one insurance claim
Real Estate, Hospitality & Restaurants, Community Associations, Cultural Institutions, Risk Insight, Restaurants

Preventing the number-one Insurance Claim: Slips, Trips, and Falls

Year after year, slips, trips, and falls remain the number-one insurance claim for property owners. More than three million people visit the emergency room each year because of falls, according to the CDC (Centers for Disease Control and Prevention). The average hospital visit costs $30,000 to $50,000. Add in factors like ongoing medical bills and lost wages, and the cost of claims mount. Serious slip-and-fall losses, in fact, have plagued the habitational and hospitality sectors, with negligent awards running into the millions. Yet most if not all of these claims are preventable.

Continue reading
umbrella insurance offers added protection for small businesses
Hospitality & Restaurants

Umbrella Insurance Offers Added Protection for Small Businesses

For small businesses, including those in the hospitality sector such as restaurants and limited-service hotels, liability insurance is critical in protecting their assets against lawsuits that can arise from guests and other third parties. Small business liability insurance (Commercial General Liability/CGL) provides coverage for third-party claims of bodily injury and property damage, and pays for the cost of obtaining legal defense as well as any settlement made or judgment rendered up to the policy limit. Under a Commercial General Liability policy, small businesses are also covered for libel, slander, or copyright violation.

Continue reading
Preparing Hotels for Re-opening
Hospitality & Restaurants

How Hotels Are Securing Properties While Closed, Preparing for Re-opening

COVID-19 has hit few industries as hard as the hospitality sector with a large percentage of hotels temporarily closed while others have pivoted to provide services and emergency housing to healthcare workers and first responders. The industry will recover eventually as lockdown restrictions relax slowly across the country and we get back to business. In the meantime, hotels are securing their properties while the doors are shut and preparing for the time when guests and visitors will once again walk through their entryways.

For a downloadable guide to re-opening click here.

Continue reading
COVID-19 Issues
In the Press, Hospitality & Restaurants

COVID-19 Issues, Impacts, and Solutions: Experts Weigh In

As the world grapples with the impact of the COVID-19 pandemic, virtually no one has been left unaffected. As we all work to adjust to this “new normal,” virtually every profession, trade, and industry is struggling with unprecedented challenges. Our industry is not immune to such challenges, and is constantly working to adapt to the changing political and economic landscape.

Continue reading