Category

Hospitality & Restaurants

cyberattacks
Hospitality & Restaurants

Hotels Are a Target for Cyberattacks

The last thing your hotel guests want to discover is that your computer system suffered a cyber breach and all their personal information was leaked. The hospitality industry continues to be a target for cyberattacks due to the wealth of e-info it amasses—credit cards, names, addresses, just to name a few. When a cyberattack hits, the damage can go from bad to worse: from stolen data and locked software to costly fines and major damage control of a brand name. The threat of cybercrimes is so high that we’ve developed three useful white papers to share with your insureds.

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uncovered exposure
Hospitality & Restaurants, Risk Insight

Top uncovered exposure for a hotel may surprise you

Slip-and-fall injuries are undoubtedly the most common claims in the hospitality sector. But there is another hazard that is making a serious comeback—and is often an uncovered exposure in policies, resulting in costly losses. That risk is legionella, which can be found in water systems, like showers, pools, and fountains, and new bacterial outbreaks have been making headlines nationwide.

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restaurant umbrella
Hospitality & Restaurants

ProHost USA Acquired By Distinguished Programs

Our restaurant program just got a new addition to its menu! Distinguished Programs is excited to announce the acquisition of ProHost USA, a leading specialty insurance program in the hospitality industry. Based in Minneapolis, ProHost has a strong 30-year track record of providing tailored packages for family, fine dining, and fast casual restaurants as well as start-ups, wine bars, and caterers!

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hotel security
In the Press, Hospitality & Restaurants

Hotel Security Improved Since Vegas

Hotel security protocol has upped the ante in the nearly year and a half since the Mandalay Bay mass shooting in Las Vegas, which claimed the lives of 58 concertgoers at a nearby musical festival. Brooks Chase, president of Distinguished Specialty, was featured in Resort Trades, where he spoke to the changing landscape of the hospitality industry in the wake of violent events.

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hotel risks
Hospitality & Restaurants

Top 3 Emerging Hotel Risks – Hotel Executive

Over the last decade, it’s become clear that hotel risks have evolved dramatically. Through unfortunate events like the Las Vegas shooting and different movements that have emerged, we’ve learned that hotel owners and operators must develop a dependable plan around how they’ll protect their guests, their data, and their employees along with their data.

To combat recent threats and worries, hotel management must step up to the plate and seriously consider what precautions and procedures their company is willing to enforce to reduce potential risks.

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Hotel Industry
In the Press, Hospitality & Restaurants

Focus on the Hotel Industry – The Rough Notes Company Inc.

While the growth of the travel and hospitality industries creates opportunities, it also poses increasing challenges.  Human trafficking and hotel shootings may not have been top concerns 10 or 20 years ago, but they have sadly and undoubtedly climbed up the ladder of major issues facing hotels in recent years.  Seeing how the privilege of hotel room privacy was blatantly abused in the Las Vegas shooting, we now need to reassess the tradeoffs between privacy and safety.  Though many hotels are providing some guest education at check-in, that’s just the starting point of addressing the variety of issues being faced more frequently these days.

Associate Vice President, Sean Young, talks with Rough Notes Magazine about issues and preventative measures property owners can take to protect themselves and their guests. Read the Rough Notes article here.

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historic properties
Hospitality & Restaurants, Cultural Institutions

The Unique Challenges of Historic Hotel Properties

The National Register of Historic Places includes more than 95,000 historic properties. Guests and tenants of these properties delight in their grandeur and uniqueness, while these exceptional buildings provide a sense of status and prestige to a property owners portfolio.

Other benefits come with owning a historic property such as significant tax credits, but not without challenges. Historic properties should look the same as they did in the past or the tax credit will be revoked, meaning maintenance, renovations, repairs and replacement of the unique features due to damages from events such as fire or flooding can be complex.

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Liquor Liability
Hospitality & Restaurants, Risk Insight

Liquor Liability Risk Management Tips

Restaurant owners and managers should be implementing best business practices to help mitigate their operation’s alcohol-related risks. According to a report from the Center on Alcohol Marketing and Youth (CAMY)  54.3% of binge drinkers who reported driving after their most recent binge-drinking episode drank in an on-premises, retail, alcohol-serving establishment such as a bar, club, or restaurant.

Please download the liquor liability risk management tip sheet to share with your restaurant insureds.

Download Tip Sheet

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extreme violence
Hospitality & Restaurants, Risk Insight

What Can Hospitality Businesses do in the Wake of an Act of Extreme Violence?

In any situation, the prevention of extreme violence is always preferable to the grief and damage control that will inevitably come in its aftermath. However, recent events expose the reality of how extreme violence can occur in the hospitality industry. Learn about five steps that you can take to mitigate your business’ risk, should the unthinkable occur.

Read the Full Story

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preventing extreme violence
Hospitality & Restaurants, Risk Insight

Preventing Extreme Violence in the Hospitality Industry

With extreme violence developing into a nationwide epidemic, it’s an undeniable tragedy for the victims involved, as well as their families and loved ones. The communities and businesses in which the incidents have taken place are also affected.

Following the shocking events that took place last October in Las Vegas, many players in the hospitality industry are now reexamining their prevention plans and security measures. It’s important to make sure that those measures ensure and strengthen the safety of the guests without infringing on privacy or negatively affecting business. Learn five ways to better prepare your hospitality business against acts of extreme violence.

Read the Whitepaper on Preventing Extreme Violence

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Sexual harassment in hotel
Hospitality & Restaurants

Not In My Hotel

Sexual harassment happens. Can you say “Not in my hotel” and mean it?

Victims of sexual harassment are speaking up more and more these days, as evidenced by our nation’s ongoing scandals that pepper the news every week. ABC News recently reported that 60% of women have experienced sexual harassment on the job. And while the majority of women have traditionally not reported incidents sexual harassment, for fear of retribution at work, the tide is slowly changing.

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