Category

Hospitality & Restaurants

Preparing Hotels for Re-opening
Hospitality & Restaurants

How Hotels Are Securing Properties While Closed, Preparing for Re-opening

COVID-19 has hit few industries as hard as the hospitality sector with a large percentage of hotels temporarily closed while others have pivoted to provide services and emergency housing to healthcare workers and first responders. The industry will recover eventually as lockdown restrictions relax slowly across the country and we get back to business. In the meantime, hotels are securing their properties while the doors are shut and preparing for the time when guests and visitors will once again walk through their entryways.

For a downloadable guide to re-opening click here.

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COVID-19 Issues
In the Press, Hospitality & Restaurants

COVID-19 Issues, Impacts, and Solutions: Experts Weigh In

As the world grapples with the impact of the COVID-19 pandemic, virtually no one has been left unaffected. As we all work to adjust to this “new normal,” virtually every profession, trade, and industry is struggling with unprecedented challenges. Our industry is not immune to such challenges, and is constantly working to adapt to the changing political and economic landscape.

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Covid Rent
Real Estate, Hospitality & Restaurants

Can’t make your rent or mortgage payment due to COVID-19? Here’s what you need to know

Since the beginning of the Coronavirus shutdowns, over 26 million workers have filed unemployment claims in the United States. As cases of COVID-19 spread and people across the country find themselves homebound due to shelter-in-place and stay-at-home orders, the retail and restaurant industries have been hit especially hard. 

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Covid-19 Crime Prevention
Real Estate, Hospitality & Restaurants, Risk Insight, Restaurants

Covid-19 Crime Prevention: The Need to Step Up Security of Unoccupied Establishments, Limited Operations

In response to the COVID-19 pandemic, across the country local and state decrees have mandated non-essential businesses to close or limit operations, including restaurants and bars, in order to help prevent the spread of the virus. In addition to having been hard hit by the loss of income and employee layoffs, a spike in burglaries is also unfortunately another fallout of the COVID-19 crisis for many of these businesses.  

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Coronavirus Pandemic
Hospitality & Restaurants

Stakeholder Considerations for the Hotel Industry Amid Coronavirus Pandemic

The coronavirus pandemic has upended industries across the globe with the hospitality sector among the hardest hit, with personal and business trips coming to a halt due to travel bans and restrictions and major conferences and events cancelled or postponed. Many hotels have been forced to make difficult decisions amid the crisis. The economic fallout is far-reaching with the hotel industry seeking government funding in the stimulus package being hammered out in Congress in order to allow hotel owners to continue to make loan payments, support employees who are being laid off, and pay suppliers.

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Restaurants Data Breaches
Hospitality & Restaurants

Restaurants Data Breaches on the Menu of Top Risks

Restaurants, even small establishments, are vulnerable to data breaches because of the large number of on-line credit card transactions they handle daily. Experts say that point-of-sale restaurant data breaches are the “single biggest” cyber threat to the restaurant sector, as they offer the most direct route to credit cards and financial gain. It’s estimated that the 54% of cyberattacks against small businesses are in the Accommodation and Food Services industry, with restaurants accounting for 95% of those businesses hacked.

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Crisis Management
Real Estate, Hospitality & Restaurants, Community Associations

Preparedness Leads to Successful Crisis Management

Property owners face many different types of risks, including liability events that can result in media scrutiny and negative publicity, reputational damage, and additional loss of revenue. From a pool drowning at a condo to sexual assault in an office-building elevator, a deadly shooting at a mall, or allegations of tenant discrimination at a co-op that results in a multimillion-dollar lawsuit, without the right crisis management in place, a company’s potential liability can escalate in the wake of an incident.

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Crisis Response Coverage
Real Estate, Hospitality & Restaurants, Community Associations

Understanding the Importance of Crisis Response Coverage

From a balcony collapsing at an apartment complex to sexual assault in an office building, the fallout from catastrophic events can quickly draw media attention. Property owners and managers must take action immediately to minimize reputational damage and protect their financial welfare. If not handled properly, losses to the company can be devastating.

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avoiding electric shocks
Hospitality & Restaurants

Avoiding Electric Shocks

Getting an electric shock is not something that most hotel staff or guests prepare for.

When an unexpected zap occurs, injuries can range from mild to severe. An electrical shock could result in burns, shortness of breath, chest pain, nausea, and even unconsciousness and death. In the hospitality industry, opportunities for electrical shock can present themselves in many different locations on-site and should be managed before they cause a life-threatening problem.

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Hotel Data Breaches
Hospitality & Restaurants, Risk Insight

Hotel Data Breaches, Other Attacks Underscore the Need for Cyber Insurance

In mid-February, MGM Resorts confirmed that, in the summer of 2019, the personal data of some 10.6 million guests was exposed on the dark web, potentially for hackers to abuse. The leaked data, according to ZDNet, included guests’ names, addresses, phone numbers, emails, and birthdates. MGM in its statement said, “It was confident that no financial, payment card or password data was involved in this matter…and that [it] promptly notified guests potentially impacted by this incident in accordance with applicable state laws.” MGM also said that it had retained the services of two cybersecurity forensics firms to investigate last year’s server exposure.

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