hotel safety

hotel security
In the Press, Hospitality & Restaurants

Hotel Security Improved Since Vegas

Hotel security protocol has upped the ante in the nearly year and a half since the Mandalay Bay mass shooting in Las Vegas, which claimed the lives of 58 concertgoers at a nearby musical festival. Brooks Chase, president of Distinguished Specialty, was featured in Resort Trades, where he spoke to the changing landscape of the hospitality industry in the wake of violent events.

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Hospitality & Restaurants, Market Insights

What Hotels Can Learn from the Success of Airbnb


Imagine you’re making vacation plans to explore a new city or country. Picture a comfy bed, a suggested guide to the city left on the bedside table, an eat-in-kitchen and a bathtub to soak in…Did you picture a hotel room or someone’s empty apartment? The hospitality industry is continuing to consider consumer preferences as Airbnb approaches its 10-year anniversary in 2018.

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Hospitality & Restaurants, Risk Insight

Hotel Security Cameras: Now You See Me

Caught on Tape! (Or not)

Now, Kim Kardashian West may not be renting one of your suites next month or booking a room at your hotel anytime soon, but her recent robbery is an example of lax security measures that resulted in a successful crime. This reality star diva was robbed at gunpoint, tied up, gagged, and locked in her hotel room bathroom while five masked gunman (dressed as police officers) stole $10 million in jewelry.

The Parisian hotel she was staying at? NO security cameras and one person working concierge.

Hotels nationwide, we can do better. And not just for the Kardashians.

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Keeping Hotel Guests Safe
Hospitality & Restaurants, Risk Insight

Risk Management: Keeping Hotel Guests Safe

The Erin Andrews case made headline news when a jury awarded the ESPN sportscaster $55 million in a lawsuit filed against the hotel as a result of its failure to reasonably safeguard her privacy and safety. This and other events are reminders to hotel owners and operators of their obligation to ensure the safety, security and privacy of their guests. While large properties have the resources to contract full-time security staff, smaller properties, including those in the limited services segment of the hospitality industry, have limitations as to the types of measures they can implement.

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