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managing risk

Preventing Legionella
Risk Insight

Preventing Legionella Before It Infects the Masses

Legionnaires’ disease may not make front-page news every week, but when it hits a community, it can be devastating.  Hotels with pools and hot tubs, property owners with buildings that have cooling towers or fountains—and anyone nearby can be affected. If the naturally occurring bacterium Legionella gets out of balance, it can make people very sick, and it causes fatalities every year. Sometimes, all it takes is the mist coming off a cooling tower to infect a host of people.

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preventing legionella
Real Estate, Hospitality & Restaurants, Risk Insight

Managing Risk: Preventing Legionella

Updated July 6, 2017: Recent Cases Underscore Legionella Exposure

Since we originally wrote this article there have been several new cases of Legionella reported where people have died and fell ill. In June, one person died and six became ill in the Lenox Hill neighborhood in New York where investigators are looking into the air-conditioning system for contamination as the source of Legionnaires’ Disease. In another incident, two guests at the Las Vegas Rio All-Suite Hotel & Casino contracted Legionnaires’ disease while they were staying at the resort in the months of March and April. Both the hotel and the Southern Nevada Health District were charged with investigating the two cases, remediating the problem and reaching out to past and current guests. They found that Legionella existed throughout the hotel’s water system.

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Pool Safety
Real Estate, Hospitality & Restaurants, Community Associations, Risk Insight

Pool Safety: Pool Drownings Can Happen in A Flash

More than 3,500 people – many of them children – drown each year in the U.S. and many more suffer serious, irreversible injury in near-drowning incidents, according to the Centers for Disease Control and Prevention (CDC). Furthermore, for every fatal drowning incident involving a child 14 years old or younger, three children require emergency room treatment for submersion injuries and 40% of those require hospitalization, says the CDC. Non-fatal incidents can cause brain damage that results in long-term disabilities ranging from memory problems to the victim being left in a vegetative state.

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dog bites
Real Estate, Risk Insight

When Fido’s Bite is Worse Than His Bark

Ouch! More than four million people per year are treated for dog bites. Claims generated by bite victims and dog owners can impact property owners and homeowner’s associations as well.We love these poochie pals, but sometimes their bite is worse than their bark.

To the tune of about $570 million, dog bites and other dog-related injuries accounted for more than one-third of all homeowner insurance liability claims paid in 2015, according to the Insurance Information Institute. The average claim? Nearly $38,000. And even more unsettling, the dog bite incident occurred on the dog owner’s residence half of the time. 77% of times, the victim was a friend or family member.

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Keeping Hotel Guests Safe
Hospitality & Restaurants, Risk Insight

Risk Management: Keeping Hotel Guests Safe

The Erin Andrews case made headline news when a jury awarded the ESPN sportscaster $55 million in a lawsuit filed against the hotel as a result of its failure to reasonably safeguard her privacy and safety. This and other events are reminders to hotel owners and operators of their obligation to ensure the safety, security and privacy of their guests. While large properties have the resources to contract full-time security staff, smaller properties, including those in the limited services segment of the hospitality industry, have limitations as to the types of measures they can implement.

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Real Estate, Hospitality & Restaurants, Risk Insight

Managing Risk: Preventing Carbon Monoxide Poisoning

Photo - Safety Devices - Carbon Monoxide Detector

On March 25, police discovered four people dead inside Building G of the Evergreen Apartments in Wilmington, Delaware. Exhaust pipes designed to vent carbon monoxide from the gas boilers in the basement rusted and collapsed. The cause of death was carbon monoxide poisoning.

Carbon monoxide kills. We know this. The gas produced when fuels like oil, coal, and wood do not fully burn is dangerous, causing headaches, dizziness, vomiting, and death. But knowledge of the danger of carbon monoxide is not the same as protection from it. That’s because it is odorless, colorless, and tasteless. Which is why we continue to hear the tragic stories of lives lost to this deadly gas.

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Hospitality & Restaurants, Risk Insight

Managing Risk: Preventing Child Abuse

Photo - Children - Golfing Camp Outdoors

Sometimes parents feel like they need a vacation when they’re on vacation. It’s true. The packed itineraries, disrupted routines, and lack of alone time can be exhausting. Which is why over 18 percent of U.S. hotels and resorts now offer classes, camps, and activities just for kids. It’s great.

But these new offerings also introduce new risk. Whether it’s a golf program, day camp, or babysitting, hotel owners and managers need to be aware that they may be exposed to allegations of negligence, criminal assault, or sexual abuse. Allegations that can be tragic for the child, costly for the hotel or resort, and damaging to the brand.

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